Financial Services

Not all organizations take data security as seriously as we do. Your I.T. and compliance departments will be happy when you select Quality Contact Solutions as your financial call center & appointment setting service partner. We make it easy.

Use outsourced call center services to:

• Cross-sell or upsell existing customers
• Set appointments
• Conduct surveys
• Inbound order taking

At Quality Contact Solutions, we can provide highly trained call center staff with years of hands-on experience in the financial services industry—from banks to accounting firms.

Our experience as a Financial Call Center & Appointment Setting Service and more

Quality Contact Solutions is a high-quality financial call center & appointment setting service. We also provide inbound and outbound telemarketing programs for medium and large financial services companies.

• Credit card cross-sell
• Card enhancement programs
• Financial services surveys
• Insurance sales
• Financial services appointment setting
• Overdraft protection offers (Reg-E)

Whether you need to qualify inquiries from your lead sources or cold call a list of prospects, we can make the calls for you.

The scope of each program varies as every client has different needs. Our experience ranges from inbound sales/cross-sells/upsells of consumer identity protection to business cybersecurity protection. We also have extensive experience with outbound calling customers to collect payment on overdue invoices. QCS specializes in converting customers that typically order via invoice to a credit card.

In addition to generating results with a high return-on-investment, our management team includes telemarketing regulatory compliance experts. We are a PCI Certified Level 1 call center with over 13 years of client success stories. We understand how important the protection of sensitive and confidential data is to our clients and our customers. That’s why we are considered the number one choice financial call center & appointment setting service in the industry.

Rest easy knowing that QCS will take care of the details, including:

• Do not call regulation compliance
• Telemarketing compliance
• Non-ATDS solution for placing calls to wireless phone numbers.
• Scripting and sales training experts on staff
• PCI Level 1 compliant operations
• Call monitoring to ensure the best possible customer experience
• Customized training to ensure each telemarketing agent sounds like they are calling from your office
• Daily reporting and secure data transfer to your tea