Publishing

We take care of everything and deliver additional revenues via outbound telemarketing to publishing organizations in a variety of specialties on a monthly basis. Use our outbound call center services for the publishing industry to:

• Cross-sell or upsell existing customers
• Prospect for new customers
• Win-back Lapsed Customers
• Generate new leads
• Market new products

Our Outbound Call Center Services for the Publishing Industry experience 

Quality Contact Solutions conducts high-quality inbound and outbound telemarketing programs for medium and large Publishing services companies. The scope of each program varies as every client has different needs. The typical program focuses on outbound sales/cross-sells/upsells to prospecting, lapsed, and existing customers. We also have extensive experience in handling inbound orders and customer service inquires. QCS does over $10 million in publishing sales every year.

In addition to generating results with a high return-on-investment, our management team includes telemarketing regulatory compliance experts. We are a PCI Certified Level 1 call center with more than 13 years of client success stories. We understand how important the protection of sensitive and confidential data is to our clients and our customers.

With our outbound call center services for the publishing industry experience, you can rest easy knowing that QCS will take care of the details including:

• Do not call regulation compliance
• Telemarketing compliance
• Non-ATDS solution for placing calls to wireless phone numbers.
• Scripting and sales training experts on staff
• PCI compliant solution
• Call monitoring to ensure the best possible customer experience
• Customized training to ensure each telemarketing agent sounds like they are calling from your office
• Daily reporting and data transfer to your team