Quality Contact Solutions provides outbound marketing and call center solutions that achieve sales results. QCS specializes in business to business telemarketing sales.
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New at QCS
Working with Telemarketing Services Clients: Winning Every Day!
Over the years I have had the opportunity to work with a variety of outsourced telemarketing clients. These experiences have allowed me to work with an unprecedented mix of personalities and that experience is worth more than its weight in gold. Working with different people, personalities and management styles is what makes business fun. Even though each client is different, there are some really great attributes that I see consistently. These core attributes have been critical to the overall success of our outsource telemarketing programs. I call them the “Top 5 Reasons I Love Working With My Clients”.
Improvement for Telemarketing Programs is Golden
After countless hours of planning, preparation and implementation, you finally have the new telemarketing program kicked off. The telemarketing program seems to be running smoothly and more importantly, client goals and expectations are being met. You have a great operations team in place to keep a close eye on KPIs and make adjustments as needed to continue to reach and exceed client goals. But does the work stop there? Absolutely not. Henry Ford once said:
“The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.”
More News & Happenings
- Working with Telemarketing Services Clients: Winning Every Day! (12/8/2016)
- Continuous Improvement for Telemarketing Programs is Golden (12/1/2016)
- Your Most Important KPIs for your Outbound Campaign (11/23/2016)
- Reasons to Blend Inbound and Outbound Telemarketing Services (11/17/2016)
- Quality Monitoring Guidelines for Telemarketing Services (11/9/2016)
- Top 5 KPI’s to watch with Inbound Telemarketing Services (11/2/2016)