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Quality Contact Solutions provides outbound marketing and call center solutions that achieve sales results. QCS specializes in business to business telemarketing sales.

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QCS Celebrates 10 Year Anniversary. Nathan Teahon Promoted to Vice President

10-year-anniversary-badgeJanuary 11, 2017 (Aurora, NE) – Quality Contact Solutions, Inc. is celebrating its 10 year anniversary this month. In conjunction with the 10 year celebration, QCS owners, Dean and Angela Garfinkel announced today that Nathan Teahon has been promoted to Vice President. In his expanded role, Nathan is responsible for leading all telemarketing operations, including client services, I.T. management, performance management, and profit management.

“We’re thrilled to be celebrating 10 years in business. We are so thankful for our clients, employees and vendors that have made our success possible. Nathan has been instrumental in the growth over the past 10 years at QCS. His passion for creating win-win-win relationships and results is inspiring. As a highly competitive person, Nathan brings his “A” game to work every day, ensuring that each of his clients wins on a daily basis. We’re excited to expand Nathan’s role within the QCS organization,” stated Angela Garfinkel, President. Adding “Over the last 10 years QCS has achieved so many significant milestones thanks to our leadership team and our front line’s dedication to the business, including becoming PCI Level 1 certified and WMBE certified.

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Maximize your Membership renewals with Outbound Marketing

picutre of balck dress shoes and an arrow pointing left at the work Past and another arrow pointing right at the word FutureOver the years I have had the pleasure of working with many great non-profit associations. Their lifeblood is membership and every great association’s goal is to maximize their membership renewals. In a perfect world 100% of an association’s current members would renew on an annual basis, allowing the association to focus on new growth and providing value-added services to the membership. Well, this isn’t a perfect world and there are always a percentage of members that decide not to renew or forget to renew each year. For this reason, associations must allocate a portion of their marketing dollars on membership retention. Plus, the cost of renewing an existing member is far lower than the cost of acquiring a new member. It just makes good business sense. Quality Contact Solutions has extensive experience in assisting non-profit organizations and associations with achieving their membership renewal goals via outbound telemarketing. We have helped many associations maximizetheir renewal percentages and keep their costs low through outbound marketing so they can focus on new growth for the association. As Director of Operations, I am deeply involved with ensuring each client association achieves its goals on a monthly, quarterly and annual basis. Through these experiences I have identified 5 best practices to consider when setting up a new telemarketing services campaigns for membership renewals:

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Our Clientele

Quality Contact Solutions provides outbound marketing for a wide variety of companies, including:

• Allstate • Direct Marketing Association
• SHRM • Black Hills Energy

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Our Affiliations
WBENC Logo PACE SRO auditor logo
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Customer Engagement Compliance Professional Logo BBB Logo

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